1 – OUR HAIR SALON (Woolwich)  

We have undertaken a thorough review of our salon and services  

We have rearranged the salon space where physically possible to adhere to social distancing guidelines  

Every surface will be cleaned regularly and wiped with the appropriate sanitizer between each appointment  

All items of equipment will be disinfected before and after every service  

All gowns and towels are for single client use only before being washed appropriately.    

We will ensure adequate ventilation throughout the salon with doors and windows open where possible  

We will, if required, extend opening hours and divide our teams into shifts whilst ensuring we retain social distancing  

 

2 – OUR TEAM TRAINING & SAFETY 

All team members are trained to care for our customers in a safe, hygienic and professional manner  

We have agreed social distancing for our team in communal staff areas  

Staff have been briefed to not attend the salon if they have a temperature, or are feeling unwell or if any person in their household is unwell or is self-isolating  

 

3 – PROFESSIONAL SERVICES WE OFFER  

We have reviewed our service menu and removed any that we feel will be unsafe at this time and will be reviewed on regular basis 

Our team will wear gloves, masks and aprons on the salon floor and all team members will wash their hands before and after every client interaction  

PPE will be replaced after every client visit  

New clients can request a virtual / phone consultation to assess their service needs and ensure the right appointment time is allocated  

In hair salon consultations will be done at the styling station and via the mirror to minimize face-to-face interaction  

 

4 – CLIENT SAFETY ON ARRIVAL AND WELCOME AT RECEPTION  

We will not be accepting walk-in clients, you must pre-book  

We will stagger customer appointment times if required with 2 or more stylists  

We will greet you warmly but without a handshake or a hug  

Hand sanitizer must be used on entry to the salon  

Clients must minimize what they bring as you will be asked to keep all belongings with you  

We ask that clients attend their appointments alone where possible

We ask that you pay using card or cashless means where possible  

You will be escorted to your stylists’ section ASAP to avoid congestion in the waiting area  

We will not be serving refreshments  

We will not have magazines in the salon  

Waiting areas will be arranged to adhere to social distancing  

 

5 – WE ASK OUR CUSTOMERS  

Arrive at the appointment time agreed to enable social distancing  

Arrive with clean hair where possible

To wear a face mask before you enter the hair salon  

To wash your hands or use hand sanitizers before and after each service  

 

After text reminder service  

Please advise and re-arrange if you have a temperature, or are feeling unwell.  

Also please advise if any person in your household is unwell or self-isolating. 

To contact us and re-arrange your appointment, at no additional cost, if you have a temperature, or are feeling unwell; or if any person in your household is unwell or is self-isolating.  

 

Do not come to the salon if you or anyone you live with is unwell or self-isolating.

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We are happy to discuss any of your individual concerns, please feel free to call the salon or speak with a member of the team.

Date July 2020